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Shipping Information 

 

Your order means a lot to us, which is why we are dedicated to providing fast, safe, and reliable delivery services for all of our products. All order are shipped from the USA either USPS or UPS depending on the product.  Since each item is made to order especially for you, you can expect an average of 5 business days in production. Production may be slower during the Christmas season, so make sure to order early. 

Return Policy

We want you to feel like every item is the perfect match for your home. If it’s not the right fit, we’ll help you get it taken care of and have you on your way.

You can return most items for a refund within 30 days of delivery. Return shipping costs apply, and the item must be in its original condition and packaging to be accepted. 

There are a few items that can’t be returned: 

Clearance items 

Gift cards

Personalized or Custom items

Holiday-Specific Decor ie., Christmas, Easter, etc.

However, if your item is damaged or defective, these exceptions do not apply. In this case, we’ll take care of it and work with you to find the best solution. 

To start a return, please email us at contact@olivebranchfarmhouse.com or fill out the form below. Please include your order number in your correspondence. 

We will provide you with an RA number and the address to return your item to. 

Refund Options 

The original payment method will be refunded. Any associated return shipping costs will be deducted from the refund amount. 

Holiday-Specific Return Policy 

 All holiday-specific signs are non-returnable unless there is an error or the items arrive damaged. 

 

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